Train Schedule

I took this photo at Shinagawa station in Tokyo. It shows the upcoming Shinkansen (bullet train) departures.

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At the bottom is a notice, in Japanese and in English, about a planned suspension of service. The trains will stop for 1 hour on Dec. 18, for safety checks.

The interesting part is that I took this photo on Nov. 29. Fully three weeks in advance (and probably longer) of the planned 1-hour suspension in service.

This is a great example of the almost impeccable train service in Japan, especially the Shinkansen lines. Punctuality is of utmost importance, so meticulous planning – such as this scheduled safety check – is de rigeur. Sometimes this fervor for punctuality can lead to tragic consequences, but mostly it leads to unparalleled predictability in train schedules. In fact, the average annual delay in Shinkansen trains, country-wide, is less than 1 minute (!). That’s on a netw0rk that transports more than 350 million passengers annually over almost 3,000 kilometers of lines.

(This is a post in the series “Why Japan is the Closest Place to Paradise“)

Tokyo Photography Exhibition

If you are in Tokyo between now and 29 January 2017, I recommend a visit to the “Tokyo, Tokyo and TOKYO” photography exhibition at TOP Museum (Tokyo Photographic Art Museum), located in Yebisu Garden Place. I went there yesterday and enjoyed it very much.

Actually, there are two exhibitions under the “Tokyo, Tokyo and TOKYO” name. The one on the 3rd floor is a collection of some of the best works in the museum’s archives. The one on the 2nd floor is a collection of contemporary works.

Combined, these two exhibitions provide an incredible experience of Tokyo-focused photographs over the last few decades, ranging from landscapes to people to close-ups, by different artists with different approaches.

Restaurant Seats

This is a photo I took at a Tokyo restaurant yesterday, Sunday lunch time:

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People line up to order their salad, pay, pick up their order and then, if they choose to eat in, they take a seat at one of several tables. So far so good.

Now note the two empty seats at the table, near the end of the line. The restaurant was full, and these were they only seats available. With about eight people standing in line, it is clear that those at the end of the line will likely not have a seat by the time they finish the ordering process.

What would typically happen in such cases? Those people at the end of the line, conveniently standing next to the empty seats, would try to first grab these seats, putting their coat or bag on the chairs, and only then proceed to order. Right?

Well, not in Japan. The people standing next to the two empty seats will (mostly) not grab them. Other people got there first, so it’s only right those people should have the seats. It’s called good manners.

(This is a post in the series “Why Japan is the Closest Place to Paradise“)

Candles

Tealight candles are just tealight candles, right?

When we moved to Japan, we brought lots of stuff with us from Israel, including tealight candles for using as Shabbat candles:

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When those ran out, we bought the ubiquitous GLIMMA tealight candles from the local Ikea store:

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Then, when the Ikea candles ran out I ordered tealight candles from Amazon Japan. This time from a local Japanese manufacturer called Kameyama:

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And that’s when I realized tealight candles are not all made the same.

Candle wicks are made of cotton, which catch light immediately but are sometimes hard to light up because they droop. (Those who bought cheap Hanukkah candles in Israel will know exactly what I mean). So many candle makers will pour a little hot wax on the wicks during the manufacturing process, so that when the wax dries the wick is straight and doesn’t droop. It makes it easier to apply a flame to the wick this way, but it also takes a second or so longer for the flame to melt through the wax and light the wick. Both the Israeli and Ikea tealight candles have waxed wicks.

But the Japanese manufacturer, Kameyama, characteristically took this a tiny step further. When they wax the wick, they leave a tiny portion on the top un-waxed. This results in a wick that is both straight but also lights up instantly, because the flame catches the unexposed cotton wick immediately.

Ahh… the small things in life.

(This is a post in the series “Why Japan is the Closest Place to Paradise“)

Going to the Doctor

Today I needed to see two doctors: a GP and a dermatologist. Nothing serious, just standard stuff.

The GP’s office is 1 minute from my home by bicycle; the dermatologist’s 5 minutes. At both places I just walked in, no appointment. At the GP’s there was one person before me, so I waited 5 minutes; at the dermatologist’s there was nobody, so zero wait. At the GP’s I needed a general checkup, including an ECG, and it took 15 minutes. At the dermatologist I needed something looked at, and it took 5 minutes.

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So within less than 1 hour after deciding to go see these two doctors (a decision I made only this morning), I was done.

I paid 4,000 yen ($35) at the GP’s, more than usual because he had to fill out forms for my health insurer abroad. I paid 3,300 yen ($29) at the dermatologist’s, which included medicine. Japan’s national health system has a co-pay element, which is a bit higher than in other countries, but much less than in most countries.

(By the way, last time I visited Israel I wanted to see a dermatologist. There are no walk-ins and the earliest appointment I was offered was 3 months away. I would have gladly paid $30 for an immediate appointment…)

While I wouldn’t necessarily trust Japan’s medical system for complicated stuff, for the regular day-to-day medical needs it is a very convenient and efficient system.

(This is a post in the series “Why Japan is the Closest Place to Paradise“)

Sinkhole

A couple of weeks ago, a large sinkhole (30m x 30m, 15m deep) opened up in a major crossing in Fukuoka, the 8th largest city in Japan. Apparently this happened following work on an underground line nearby.

How long did it take to fix the sinkhole and re-open the road? One week.

 

Actually, it took only two days to fix the sinkhole, but authorities took another few days to conduct safety checks before authorizing the repair.

As the British newspaper The Guardian put it, this was “a typical demonstration of Japanese workmanship and efficiency”.

(This is a post in the series “Why Japan is the Closest Place to Paradise“)

VaYera – Avraham Who Loves Me

ויאמר אל תשלח ידך אל הנער ועל תעש לו מאומה, כי עתה ידעתי כי ירא אלהים אתה ולא חשכת את בנך את יחידך ממני

(בראשית כב, יב)

At the end of this week’s parasha we read about akedat Yitzchak, the incomprehensible test that God puts Avraham through, asking him to sacrifice his beloved son. When God stops Avraham at the last moment from slaughtering Yitzchak, he says to him:

And he said: lay not your hand upon the lad, neither do anything to him; for now I know that you are a God-fearing man, seeing that you have not withheld your son, your only son, from Me.

(Bereshit 22, 12)

Why does God refer to Avraham as “God-fearing” and how is this related to Avraham’s deeds?

Avraham suffered much in his life. Specifically, he embodies two sufferings that the prophet Yeshayahu referred to many years later: that of the ger (the convert, the stranger) and that of the saris (the eunuch). The converts fear that, despite them wanting to be part of the Jewish people, there will always be those who reject them or make them feel unwanted. The eunuchs fear that they will never be part of that greatest of human achievements: bearing children who serve as a continuation of ourselves after we die. The prophet consoles both groups of people, promising them that they have a place within the nation.

Avraham encountered both sufferings. He is commanded by God to leave his birthplace and his family and go to an unknown place, to be a stranger. He proclaims himself to be a ger when addressing the Hittite people about buying a burial plot for his wife. After being rewarded by a son at the age of 100, he faces the prospect of that son dying at his own hands, of becoming a saris in the sense of not leaving children behind when he dies.

How does Avraham bear up to these challenges (and many others that God put him through)? The answer is in the verse quoted above: being a God-fearing man. Despite the hardships, Avraham persisted in his love of God, believed in Him and trusted the covenants that God made with him. It is this unshakeable, indeed immutable, belief that earned him the title of avi ha-ma’aminim, father of all believers. Facing the prospects of eternal barren estrangement, Avraham perseveres by latching on to the truly eternal anchor in our lives: the belief in God.

The same prophet, Yeshayahu, calls our first forefather Avraham ohavi, “Avraham who loves me” (ch. 41, verse 8). Avraham’s love of God earns him a special recognition from God. May we all be so blessed.

Tale of a Starbucks Card

As readers of this blog know, I believe Japan is the closest place to paradise. I often extol, among other things, the superior customer service experience in Japan. But not all is rosy in paradise and occasionally the Japanese propensity to be a stickler for details can be frustrating.

I have written about Japanese Form Fetish and the inefficient aspects of omotenashi. The following true story is another good example of such frustration.

A colleague of my wife’s left his Starbucks card behind after buying coffee. He called the shop and got a barrage of questions. Not being fluent in Japanese, he asked my wife to call again and check if the card has been found. When she called, the Starbucks employee told her the card was found and handed over to the police. So far so good. This is standard practice; Japanese police stations double as lost & found centers. Unsurprisingly, with the rise in tourism to Japan in recent years, business has been booming

So my wife calls the police station, and this is where Japan’s obsessiveness with details and bureaucracy kicked in.

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She was asked when and where the card was lost. Not generally, but exactly what time and exactly where in the store (as if one can tell where one has lost an item). Having satisfied those questions, not without some difficulty, she was then asked to describe the card. The description given wasn’t detailed enough, so she was asked to describe the different colors on the card and whether there was any text on it, and where exactly on the card the text appears. My wife and her colleague had to go online, check the Starbucks card website for card designs, and describe the card in detail. Then she was asked for the exact amount left on the card. Luckily, my wife’s colleague checked his balance recently, so the answer was close enough to satisfy the police.

Once the third degree investigation was over, my wife’s colleague went to the Starbucks store to fill out several forms. These forms will be taken to the police station and, if all is in order, the card will be handed over to the Starbucks staff and then he will be called to come and take it.

All very nice of course, because in most other countries he could have kissed the card goodbye. On the other hand, it’s all rather exhausting…

At a Ramen Restaurant

I had dinner at a restaurant in Tokyo station this evening. Next to me was this family, a father with two small daughters and their grandparents. The children, being children, made a little mess on the table and spilled a little food on the floor. Very minor really, not more than a few drops; a very small mess considering their age and the fact they were slurping Ramen.

Before leaving, the grandfather took some paper tissues and wiped the table clean. He then got on his knees and cleaned the floor as well. On the way out, he apologized to the staff and bowed.

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This may sound a little excessive to some. In many countries, customers see it as part of the staff’s job to clean up after their mess, even if it’s a big mess they leave behind. But the culture in Japan is such that causing inconvenience to the other, even to service staff, is to be avoided as much as possible. That, coupled with the Japanese superior sensibility about cleanliness, made this elderly man’s behavior seem natural to all present. Nobody saw it as something out of the ordinary. In fact, had the family left the small mess behind, people may have (inwardly, of course) raised an eyebrow.

(This is a post in the series “Why Japan is the Closest Place to Paradise“)

Wantage Bookshop, Kobe

When we lived in Tokyo, many years ago, there were several second-hand English bookshops we could go to. In Kobe we don’t have such a wide choice, so the Wantage Bookshop, a short walking distance from our home, is a real lifesaver.

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This is a small bookshop, with non-fiction books on the ground floor and fiction books a steep climb up to the second floor. Despite its small size, crammed shelves fill up most of the space and the choice and variety of books are good. An added advantage is the seemingly haphazard arrangement of books, which makes browsing a delectable, if somewhat time-consuming, experience.

The bookshop is open only on weekends (Saturday and Sunday) from 11am to 5pm, and is across the street from Shin-Kobe Shinkansen station.